We are proud to present Citizens Advice Sheffield’s Annual Review of our Independent Advocacy Services for 2017-18. This annual report includes the first year of operation of the Advocacy Hub and we hope you find it gives a useful overview of the services we have provided this year.
As well as an outline of each type of advocacy we provide, it also includes two stories of people who have used our service, and how we have helped them speak up about what they want, and obtain the services they need. It includes figures to show how many people we have helped, and it also outlines some of our important campaigning work carried out through the year.
We told you last autumn we were carrying out a consultation with people who use our mental health advocacy service. Well, we did that and we’ve now collated the results.
Here is a document which tells you all about the consultation, gathers together what you told us, and sets out what we intend to do next. There will be changes to our mental health advocacy service between now and April 2018. We hope that this will make a positive difference and ensure that a lot more people get our help when its needed.
Charity Registration Number: 1153277
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Company Registration Number: 08616847
Information Commissioner’s Office registration: ZA019728
Citizens Advice Sheffield & Law Centre
The Circle, 33 Rockingham Lane,
Sheffield S1 4FW
Citizens Advice Sheffield is the trading name of Sheffield Citizens Advice and Law Centre Limited