We’re planning to replace this website in the coming months, with something that gives you more information, and more ways to get advocacy support. That might be for you, someone you know, or someone you work with.
If you’re willing, we’d like 5 minutes of your time to tell us what you think.
Click on the link to the Website Survey at the top of the page.
Tell us what you think about our service – just pop to the feedback page in the top menu.
We want to hear from you if you’ve benefitted from the support of one of our advocates.
We also want to hear from you if you refer people for advocacy support.
You can also read what other people have said:
We’ve published our annual report on the impact of our Advocacy services.
We had 1,861 referrals, which was an increase of over 14% on the year before.
What that doesn’t tell you of course, is that at any one time Hub advocates are working on around 1500 separate cases.
You can access our Impact Report for 2021-22 here.
We had new 1,631 referrals for advocacy support in the year, across the full range of types of advocacy. Read the full report for more information.
Along with advocacy providers across the country, we have been providing independent advocacy under the Care Act since it was implemented in 2015. Although the advocacy support we are providing is not new, the statutory framework and the particular relationships with individual professionals and public bodies such as the local authority are quite different. We have worked to support our clients to understand information, express their views, take decisions and where necessary challenge decisions taken about their social care.
The report also includes full information about what we do – on page 3 for example, you can click on the small triangle to the left of the heading to expand the content.
As well as an outline of each type of advocacy we provide, it also includes two stories of people who have used our service, and how we have helped them speak up about what they want, and obtain the services they need. It includes figures to show how many people we have helped, and it also outlines some of our important campaigning work carried out through the year.
We told you last autumn we were carrying out a consultation with people who use our mental health advocacy service. Well, we did that and we’ve now collated the results.
Here is a document which tells you all about the consultation, gathers together what you told us, and sets out what we intend to do next. There will be changes to our mental health advocacy service between now and April 2018. We hope that this will make a positive difference and ensure that a lot more people get our help when its needed.
Citizens Advice Sheffield has been providing mental health advocacy since 2002. We now provide this as part of the services we offer under Sheffield Advocacy Hub.
We are proposing some changes to the way we offer this service – please click here to be redirected to the Citizens Advice Sheffield website, where we have more information available.